Privacy Policy

How We Handle Your Data

Effective Date: October 13, 2025

Humpday LLC ("we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your data when you use our online store and related services (collectively, the “Services”) outside of Japan.

1. Information We Collect

We collect personal information in the following ways:

Information you provide directly: When you register for an account, place an order, or contact us, we may collect personal details such as your name, date of birth, billing/shipping address, phone number, email address, and payment information (e.g., credit card number).
Information from inquiries or communications: When you contact us via contact forms or email, we collect the information you provide (e.g., name, phone number, email).
Automatically collected data: We may collect data such as IP address, device information, browser type, browsing history, purchase history, and cookies for analytics, personalization, and advertising purposes.

2. How We Use Your Information

We use the collected personal information for the following purposes:

To process and fulfill your orders, including shipping and delivery.
To provide new products, services, campaigns, or updates that may interest you.
To contact you regarding account management, order status, or important service changes.
To respond to your inquiries, feedback, or support requests.
To detect and prevent fraud, misuse, or violations of our Terms of Service.
To improve and personalize our website, services, and user experience.
To analyze browsing and purchase history for marketing or product development purposes.
To send targeted advertising based on your browsing activities (with your consent where required).

3. Sharing of Personal Data

We may share your personal information with third parties only under the following circumstances:

Service providers: With trusted third-party partners (e.g., payment processors, logistics companies) necessary to deliver our Services.
Legal obligations: When required by law, legal process, or government request.
Business transfers: In connection with a merger, acquisition, or sale of company assets.
Consent: With your explicit consent to share data with other third parties.

We do not sell your personal data. However, sharing data for targeted advertising may be considered a "sale" or "sharing" under certain state privacy laws in the United States. You may opt out of such activities by following the instructions in Section 8.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and personalize content and ads. Cookies allow us to recognize your device, store preferences, and track website usage.

Some cookies are essential for the operation of the website, while others are used for analytics and marketing purposes. By using our site, you consent to the use of cookies as described in this policy.

You may disable cookies through your browser settings, but certain parts of the website may not function properly.

5. International Shipping and Restrictions

Orders are usually shipped within 3 business days after payment confirmation (excluding weekends and holidays).
Food products are not available for international shipping.
Once a product has been handed over to a domestic shipping carrier in Japan, the risk of loss, damage, or delay passes to the customer.
We will proactively provide tracking details and shipping status updates via email or your account dashboard.

Please note that customs duties, taxes, and import restrictions vary by country. Customers are responsible for verifying the legality of imported products and paying any applicable customs fees or taxes in their country.

6. Data Security

We take appropriate security measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. These include encryption (SSL), access controls, employee training, and regular security audits.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access, correct, or delete your personal data.
Request restriction of processing or object to certain types of processing.
Withdraw consent for marketing communications.
Request a copy of your personal data in a portable format.

To exercise these rights, please contact us at:
📧 Email: suiyoubi.tw@gmail.com

8. Data Sharing for Targeted Advertising (Opt-Out)

In certain jurisdictions (such as California, Virginia, and Colorado), sharing personal information for targeted advertising may be considered a "sale" or "sharing." You may opt out by:

Adjusting your browser settings to send a Global Privacy Control (GPC) signal.
Contacting us at suiyoubi.tw@gmail.com to request an opt-out.

We will honor opt-out requests in accordance with applicable privacy laws.

9. Access, Correction, and Deletion of Data

If you wish to access, correct, or delete your personal data, please email us with the following documents:

A written request stating your reason.
A copy of a government-issued photo ID (e.g., passport, residence card, driver’s license).

Requests will be processed promptly in compliance with applicable laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the updated policy will be effective immediately unless otherwise stated. Continued use of our Services constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your data, please contact us at:

Humpday LLC
Saitama, Kawagoe
📧 Email: support@suiyoubi.store